Why I Still Love Being a Kairos Greeter

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I don’t know exactly when I started greeting at Kairos, but I figure that this fall will mark 8 years. It doesn’t seem like it, but the math doesn’t lie. At least if I did my math right.

I still love standing at the door and making people feel welcome as they walk through to Kairos. It may not seem like a big deal in the grand scheme of things, but I think it’s an important role.

I may be the only smiling face someone will see all day long. If someone feels unnoticed and unwanted, I could be the one who in essence says, “I see you. I notice you. You matter to me and I want you to feel like you belong here.”

I’ve seen people whose faces absolutely light up because someone (me) saw them and took time and effort to say hi to them. That’s all. Just a smile and a wave and a hello.

I’ve been on the other side of the smile, feeling invisible and wishing someone– anyone would acknowledge my existance. I have known what it feels like to feel alone in a crowd.

Hopefully, you can take this and use it in your own lives. Who knows what person whose day you can completely turn around and revolutionize just by a smile and a kind word of greeting. You don’t have to share your entire life story or become best friends with the person. Sometimes just seeing the people, looking in their faces, and validating their existence is enough.

So I hope to continue being a greeter for as long as God allows. Not so people will recognize me and think how cool and great I am. I want to be that one smiling face that makes someone’s day a little bit better and shows a little bit of God’s love to everyone I meet.

That’s all.

Learning to Listen Well

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I love serving at Room in the Inn at my church during the colder months of the year. It helps more than anything to get me out of myself and into a more others-centered mind frame.

Tonight, I went to a dinner where Dr. Ken Corr, Congregational Care Minister at Brentwood Baptist Church, spoke about how to effectively minister to the homeless. One of the takeaways for me was empathetic listening.

Empathetic listening seeks to understand what the person speaking is feeling. It’s where you step into that person’s shoes and hear the story from their side.

It’s not about giving advice or trying to fix their story to make it better. It’s not even about offering to give their story a better outcome. It’s certainly not about formulating your response (as I have so often done) so that you will come across as wiser and kinder than you really are.

For someone to tell you their story is a rare and precious gift. They are inviting you into their private world, letting you in to a place that few people have been allowed. You should value that trust and respect the gift.

But also, the gift of truly listening is equally a special gift to someone. You’re saying to that person, “You are not invisible, because I see you in your struggles and triumphs, joys and pains. You are not alone, because I am a witness to your story and I know where you’ve been and what you’ve been through.”

You earn the right to speak life and blessing into a person’s life by listening to not just their words, but the feelings behind those words. Many times, the person will be unable to understand their own feelings related to their story. You can share what their story made you feel and in that way help them understand their own emotions.

I want to be a better listener. I want to learn to listen to what you have to say, for that is one of the ways God often speaks to me. May we all learn to listen well.